Traceability and quality throughout the supply chain
Guarantee on-time deliveries, reduce operational failures and ensure compliance with legal and customer requirements. With Qualiexyou centralize processes, monitor quality indicators and maintain total visibility of the transport and distribution chain.
Quality Management in the Logistics Industry
Hundreds companies logistics and transportation trust Qualiex
Quality challenges for the logistics and transport industry
A complete solution for quality management in transportation and logistics
Control of licenses, certificates and operational documents
- Manage permits, transport licenses, cargo documents and certificates of conformity in a single system. Ensure version control, validity and quick access for audits and inspections.
Measuring the performance of the logistics operation
- Monitor KPIs such as on-time delivery rate, damage rate, logistics cost per delivery and average incident resolution time. Generate strategic reports for clients and senior management.
Handling failures in deliveries and logistics operations
- Record occurrences such as breakdowns, delays, losses or non-compliance with SLAs. Conduct root cause analyses, implement corrective plans and reduce costs with rework and compensation.
Qualification and continuous monitoring of conveyors
- Evaluate carriers, logistics operators and third-party partners based on quality, safety and punctuality requirements. Control certifications, SLAs and performance history to reduce risks in the distribution chain.
Preparing for inspections and customer requirements
- Automate internal and external audits with digital checklists. Record evidence, follow up on action plans and ensure compliance with standards such as ISO 9001, SASSMAQ and specific customer requirements.
Monitoring and mitigating operational risks
- Identify risks such as delays, accidents, transportation failures and environmental impacts. Automate preventive controls, implement contingency plans and monitor risk indicators in real time.
Control of licenses, certificates and operational documents
- Manage permits, transport licenses, cargo documents and certificates of conformity in a single system. Ensure version control, validity and quick access for audits and inspections.
Measuring the performance of the logistics operation
- Monitor KPIs such as on-time delivery rate, damage rate, logistics cost per delivery and average incident resolution time. Generate strategic reports for clients and senior management.
Handling failures in deliveries and logistics operations
- Record occurrences such as breakdowns, delays, losses or non-compliance with SLAs. Conduct root cause analyses, implement corrective plans and reduce costs with rework and compensation.
Qualification and continuous monitoring of conveyors
- Evaluate carriers, logistics operators and third-party partners based on quality, safety and punctuality requirements. Control certifications, SLAs and performance history to reduce risks in the distribution chain.
Preparing for inspections and customer requirements
- Automate internal and external audits with digital checklists. Record evidence, follow up on action plans and ensure compliance with standards such as ISO 9001, SASSMAQ and specific customer requirements.
Monitoring and mitigating operational risks
- Identify risks such as delays, accidents, transportation failures and environmental impacts. Automate preventive controls, implement contingency plans and monitor risk indicators in real time.
What Our Customers Are Saying
Qualiex is a system where you'll never feel left to fend for yourself, because you'll always have support from the professionals at ForLogic.
The implementation of Qualiex itself brought us a benefit by allowing us to optimize our document database and, as a result, gain control over everything.
The most important factor in choosing Qualiex was the system’s usability, which is excellent and provides everything we need for our management system.
We're familiar with several tools available on the market, but we see what sets Qualiex apart, both in terms of customer service and functionality
Count on a certified company
We are the only management software on the market with proven quality and information security with certificates in ISO 9001, ISO 27001, ISO 27701 and ISO 27018.
See firsthand how Qualiex transforms your quality management
FAQ - Frequently Asked Questions
What is quality management in logistics?
Quality management in logistics refers to the set of practices used to ensure that transportation, warehousing, and distribution processes are carried out efficiently, safely, and in accordance with customer requirements and legal regulations. Its goal is to reduce operational failures, improve traceability, and increase the reliability of deliveries.
How can we improve the quality of logistics operations?
Improving logistics quality involves standardizing processes, monitoring key performance indicators, qualifying suppliers and carriers, managing risks, and implementing a structured approach to incident handling. These measures help reduce operating costs and increase customer satisfaction.
What is OTIF, and why is this indicator important?
OTIF (On Time In Full) is a metric used to measure whether a delivery was made within the agreed-upon timeframe and with all the correct items. This KPI is widely used in logistics to evaluate operational performance and the level of service provided to customers.
How important is traceability in logistics?
Traceability makes it possible to track goods, documents, carriers, and processes throughout the entire supply chain. This facilitates audits, incident investigations, compliance with regulatory requirements, and increased reliability of logistics operations.
How can you reduce breakdowns and delivery failures?
Reducing breakdowns and failures involves monitoring operations, analyzing incidents, qualifying logistics partners, training teams, and implementing corrective actions based on root causes. A structured process helps reduce rework, costs, and customer complaints.
What is logistics quality management software?
Logistics quality management software is a solution that centralizes processes related to documents, audits, metrics, risks, suppliers, incidents, and action plans. It helps companies increase traceability, reduce manual controls, and improve operational efficiency.
How does a quality management system help logistics and transportation companies?
A system allows you to control operational documents, monitor performance metrics, track incidents, evaluate carriers, and manage audits all within a single environment. This provides greater visibility into operations and supports faster, more informed decisions.
Does Qualiex help with the management of carriers and logistics providers?
Yes. Qualiex allows you to evaluate carriers and logistics partners based on criteria such as quality, safety, on-time performance, and compliance. The system also enables you to track certifications, SLAs, and performance histories to support supply chain management.
How does Qualiex help manage incidents and delivery failures?
Qualiex allows you to record delays, malfunctions, losses, SLA violations, and other logistics-related incidents. In addition, it enables you to investigate causes, track corrective actions, and monitor the effectiveness of the measures taken.
How does Qualiex help with preparing for audits and regulatory requirements?
Qualiex centralizes documents, evidence, audits, metrics, and action plans on a single platform. This makes it easier to prepare for internal and external audits and to meet the requirements of programs such as ISO 9001, SASSMAQ, and AEO, as well as regulations in the transportation and logistics industry.